Refund policy

All sales are final.

By completing a purchase, the customer acknowledges and agrees that all orders are non-refundable and non-returnable.

If an item arrives damaged, the customer must contact Stacked Positivity LLC within 7 business days of the order being marked as delivered. The customer must provide clear photo evidence and any requested descriptions to support the claim.

Failure to contact us within this timeframe or failure to provide requested documentation will result in the claim being denied.

If the replacement request is approved:

 - A return shipping label will be provided via email

 - The damaged item must be returned for inspection

 - A replacement will be sent only after the returned item is received and reviewed

If a replacement item is unavailable, the customer will receive store credit for the owed amount. No refunds will be issued.

By placing an order, the customer agrees not to file a chargeback or payment dispute for any reason covered under this policy, including but not limited to:

 -Processing times

 -Shipping delays

 -Delivered but not received packages

 -Buyer’s remorse

 -Failure to read or understand store policies

Customers are required to contact Stacked Positivity LLC directly to attempt resolution before initiating any payment dispute. Chargebacks that violate this policy may result in the customer being permanently restricted from future purchases.